I started three different blogs today and every one of them was griping about customer service—either a call center in India or one of those phone voice response systems, or actual “people” who work in our property manager’s office. All the tirades shared one common thread—most people are trying to do their job, they are just victims of The Peter Principle.
Okay, I’m ripping someone off bigtime and though a lot happened today, I just don’t have much to say, but this tickled me:
There are three possible parts to a date, of which at least two must be offered: entertainment, food, and affection. It is customary to begin a series of dates with a great deal of entertainment, a moderate amount of food, and the merest suggestion of affection. As the amount of affection increases, the entertainment can be reduced proportionately. When the affection is the entertainment, we no longer call it dating. Under no circumstances can the food be omitted. ~Miss Manners' Guide to Excruciatingly Correct Behaviour
I had no idea there was such a formula. I believe I’ve potentially identified what I today mistook for pent up hostility. Since this is a page that my grandmother reads, I’ll say no more.
Published on: Mar 29, 2006
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